Here at MyChelle Dermaceuticals, we offer a No-Hassle Guarantee. We believe very strongly in our skin care products, and we are here to help you in any way possible. We know you have high standards, and we are proud to stand tall with you.
Mychelle.com has made it easier than ever to shop online by eliminating the special rules and tons of fine print found on other websites. We are proud to offer free shipping on all domestic orders that are placed on our website—no special exceptions, or minimum order sizes.
You might assume that since our shipping is free, it is also slow—but that’s not the case! Here at MyChelle.com, we understand that receiving your online purchases as quickly as possible is important to you. So when you place an order with us, we work hard to get it to you within 7 business days.
• Items may be returned up to 60 days from the purchase date.
• Products must be returned in the original box and/or packaging.
• Return shipping on all domestic orders is always FREE.
• Our Customer Services Department will provide you with details to return with your purchase.
Please note that in order to return your product, your shipment must be sent from within the United States.
Your full refund will be processed as soon as your return is received and inspected by our fulfillment center. MyChelle will automatically apply your refund to your credit card or original method of payment within 7 - 14 days. Please note that depending on your credit card company, it may take 2-10 additional business days before your credit becomes available to you.
100% Money Back Guarantee:
Shop MyChelle.com with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. If you are unhappy with your purchase for any reason, you may return it to us within 60 days for your money back—guaranteed.
Our legendary Customer Service team is on-call Monday – Friday 7:30am – 5:30pm MTN. Call toll-free at 800.447.2076 for return guidelines and assistance—or for a FREE personalized “Ask Our Esthetician” consultation!
Get Connected. Get Inspired.
Like us. Follow us. Chat with other MyChellians and share the love. Our YouTube channel offers great educational videos, and there’s always something happening on our blog. We love to hear from you, so don’t be shy—Post, comment, re-tweet, re-pin, and “like” away!