Privacy Policy

MyChelle Dermaceuticals appreciates your business! For your protection, we maintain a privacy policy that protects your contact information and maintains high security of your electronic commerce. We want you to return to our site often and feel secure when shopping at MyChelleUSA.com every time you do. For your understanding, the following statement details our information gathering and dissemination practices, as well as our security measures.

Information Collected to Serve You

Account Form and Order Process:

To process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and if that fails, or if time is critical, we will try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order, such as the financial institution that issued your credit card and the shipping carrier that delivers your order.

Privacy of Information:

Aside from the previously mentioned third parties involved in the processing of your order, MyChelleUSA.com will not share your email address or shopping activity with other parties. If you have any questions about our policies, products, your order, or otherwise need to speak with us, please call our customer service department at 1-800-447-2076.

Security Measures:

For credit card transactions, MyChelle Dermaceuticals uses a secured server. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. When using a modern browser such as Microsoft Internet Explorer or Netscape Navigator, shopping on MyChelle Dermaceuticals' web site is the safest kind of transaction possible with a credit card.

Order Information:

To make any changes to your order after having submitted your order on our site, please call our customer service department at 1-800-447-2076.