You linked to
this Privacy Policy via a product website owned by MyChelle Dermaceuticals
("brand website"). This policy applies to all online communication
with MyChelle Dermaceuticals-owned brands. When you provide us with online
information through this Website, we respect your privacy. It is important for
you to understand what information we collect about you during your visit and
what we do with that information. Please note that your visit to our Website is
subject to this Privacy Policy and our Terms and Conditions.
1.
Information Collection and Use
We only collect personally identifiable information about you via this Website
when you provide it in connection with a request for a product, service, or
information. For example, if you decide to place an order, we will ask you for
your delivery and billing address, phone number(s), email address, credit card
number and its expiration date. If you decide to complete a user registration
form or survey, we may ask you for information such as your contact information
(e.g., name, e-mail address and mailing address), age group or birth date. When
you submit your personally identifiable information on this Website, you are
giving your consent to the collection, use and disclosure of your personal
information as set forth in this Privacy Policy. MyChelle Dermaceuticals’
companies may use the information that you provide to fulfill your request for
a product, information, or other service, or respond to an email or other
request, as well as to create and deliver to you our newsletters or surveys,
communications containing product information, usage tips or promotions, help
improve our website(s) or services, or customize visitors' experience at our
website(s). We do not share your credit card or other account information with
unaffiliated third parties unless you authorize us to do so, or if it is
necessary to fulfill our responsibilities including, but not limited to,
delivering a product or service that you order. If you prefer not to receive
email marketing communications from us or from third parties, please see
Section 7 below. You cannot opt-out of receiving communications from MyChelle
Dermaceuticals (or third parties who may assist us) relating to a specific
order or request for a product or service. If you would prefer that we not
collect any personally identifiable information from you, please do not provide
us with any such information.
We may also
collect, store or accumulate certain non-personally identifiable information
concerning your use of this Website, such as information regarding which of our
pages are most popular. Information gathered may be used in aggregate form for
internal business purposes, such as generating statistics and developing
marketing plans. We may share or transfer such aggregate, non-personally
identifiable information with or to our affiliates, licensees and partners.
This Website is
intended for adults. We do not knowingly collect personal information from
children under the age of 13. However, if the parent or guardian of a child
under 13 believes that the child has provided us with personally identifiable
information, the parent or guardian of that child should contact us at
customerservice@mychelle.com if they want this information deleted from our
files so that it is not in retrievable form. If we otherwise obtain knowledge
that we have personally identifiable information about a child under 13 in
retrievable form in our files, we will delete that information from our
existing files so that it is not retrievable.
2.
Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol that
protects your credit card information and ensures secure online ordering. SSL
Internet connections are encrypted, and thus protect all credit card ordering
information, including your name, address and credit card number, so it cannot
be read in transit. We use secure technology, privacy protection controls, and
restrictions on employee access, to safeguard your personal information.
3.
Technology Utilized
There are two commonly used technologies used on this site, clear gifs and
cookies. We use these to monitor the performance of the site and to measure its
effectiveness. "Cookies" are small pieces of information stored by
your browser on your computer's hard drive. We do not use cookies to obtain any
personally identifying information. Most web browsers automatically accept
cookies, but you can usually change your browser to prevent this. Please be
assured that accepting a cookie does not give us access to your computer or
personal information under any circumstances. If you disable cookies, you may
be unable to order or use other features of our sites. If you experience any
problems, please email us at customerservice@mychelle.com.
Clear gifs are
tiny graphics with a unique identifier, similar in function to cookies, and are
used to track the online movements of Web users. Clear gifs are not tied to
users' personally identifiable information.
4. Third
Parties
We may rely on other companies and individuals to perform functions on our
behalf. Examples include data analysis firms, customer support specialists,
webhosting companies, and fulfillment companies (e.g., companies that fill
product orders or coordinate mailings.) We may share personally identifiable
information with such third parties as appropriate for them to perform their
functions, but they may not use such information for any other purpose.
Our website may
offer links to and from other third party sites. Other sites have their own
policies regarding privacy. If you visit one of these sites, you may want to
review the privacy policy on that site. For example, you may have linked to the
MyChelle Dermaceuticals brand site through a banner advertisement on another
site. In such cases the site you have linked from may collect information from
people who click on the banner or link. You may want to refer to the privacy
policies on those sites to see how they collect and use this information.
5.
Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our
Privacy Policy, we will post the revised policy here. As we may make changes at
any time without notifying you, we suggest that you periodically consult this
Privacy Policy.
6. Email
Marketing
We want to communicate with you via email correspondence only if you want to hear
from us. When you purchase a MyChelle Dermaceuticals product, we may from time
to time send you email messages describing new products, special offers, and
great values. If for any reason you would no longer like to receive email
messages from the MyChelle Dermaceuticals brand you purchased, you can remove
yourself by clicking on the “unsubscribe” link in any e-mail. Please allow up
to 10 days for us to process your request. Your privacy is important to us, and
for this reason we will never share or sell your email address with any third
parties for direct marketing purposes. Please note, if you decide not to
receive marketing emails from a MyChelle Dermaceuticals brand, you may still
receive "Transactional" email messages regarding your order (i.e. order
confirmation, shipping information, customer service notifications, etc.) If
you have questions or concerns regarding this statement, please contact us at
customerservice@mychelle.com.
At all times, we
reserve the right to disclose any information, including personally
identifiable information, to comply with any applicable law, regulation, legal
process or governmental request; to protect MyChelle Dermaceuticals’ rights or
property (including without limitation in the event of a transfer of control of
a MyChelle Dermaceuticals company, affiliate or brand, or substantially all of
its assets) or during emergencies when safety is at risk, or for credit fraud
protection and risk reduction purposes.
